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1. How the Program Works
The Hales AC Referral Program is designed to reward our loyal customers and their referrals. It’s a simple way to earn rewards while sharing Hales AC's benefits with friends, family, and colleagues.
2. A Referral Is
A referral is deemed successful when the referred individual utilizes the service (including repair, tune-up, duct cleaning, or new system installation) facilitated through a specific referral link. The referred party must provide information via this link before booking and receiving the service. Success is confirmed upon completion of the service and full payment thereof.
3. Rewards and Offers
Reward Structure
For Repair, Duct Cleaning, or Tune-Up Referrals:
Receiver’s Reward: $25 gift card for selected services.
Giver’s Reward: $50 gift card per referral.
Bonus: A free Duct Cleaning service after five successful referrals.
For New HVAC System Referrals:
Receiver's Reward: $250 gift card after the purchase of a new system.
Giver's Reward:
$250 Visa gift card for the 1st successful referral.
$550 Visa gift card for the 2nd successful referral.
$900 Visa gift card for the 3rd successful referral.
$1350 Visa gift card for the 4th successful referral.
$1800 Visa gift card for the 5th successful referral.
$2300 Visa gift card for the 6th successful referral.
$2850 Visa gift card for the 7th successful referral.
On the 8th referral, the reward resets to $250.
4. Issuing of Rewards and Offers
Rewards are issued within 30 days after service completion and payment—rewards for givers are issued through Tremendous.
5. Privacy
Hales AC’s Privacy Policy will use all personal information collected and processed as part of this Referral Program; under the applicable laws and regulations, Hales AC shall be responsible for collecting and processing such personal information.
6. General
6.1. These Referral Terms are published by Hales AC (“we”’, “us” and “our”). Our Referral Program is displayed on our website [Insert link to Website here], and these Terms form a binding agreement for both Referring Users (“you” or “your(s)”) and people who receive our referral invitation.
6.2. This Referral Program permits you to invite your contacts to participate in one or more Referral Program(s).
6.3. You may only invite personal friends, family members, acquaintances, and colleagues to this Referral Program.
7. Completed Referrals and Limit
7.1. A Completed Referral is when a Referring User refers this Program to one of its contacts. Subsequently, that contact will either sign up, make a purchase, or complete whatever action is determined as a referral above - which is not canceled or disputed by Subsection 4.
7.2. A limit to the number of referrals by Referring Users may apply. We may also specify a maximum number of Completed Referrals who are eligible for the benefits of this Program.
7.3. All referred people must be new and first-time Users. Existing Users cannot participate in and benefit from the Referral Program.
7.4. You represent all personal information is 100% correct and up to date. We may monitor your use of the Referral Program or request your ID to verify your identity before issuing rewards.
8. Restrictions
8.1. This Program cannot be combined with other Hales AC referral programs, discounts, vouchers, benefits, or incentives. By participating in this Referral Program, we may restrict you from any other promotion, program, discount, or vouchers.
8.2. You understand and agree that you must refrain from using bothersome referral methods to the recipients. Moreover, your participation in the Referral Program must not violate the applicable law, including but not limited to anti-spam legislation, which is the mass distribution of unsolicited messages.
8.3. You must not publish our Referral Program on any sites or platforms that house any Adult Content, Alcohol, Tobacco, Gambling, Games and Online Casinos, Political Content, or any form of illegal activities.
8.4. You must not, at any time, invite or refer people unknown to you.
8.5. You must only use our Referral Program for personal use and refrain from its use for commercial purposes.
9. Term and Termination
9.1. This Referral Program will run until the announced date, and that date can be extended or restricted. At our sole discretion, we may notify users that the Referral Program has ended immediately.
9.2. Any referral made before the end of the Referral Program can still participate. However, we may exclude referrals at our sole discretion after their termination date.
9.3. We may terminate this Referral Program at any time, including your participation or the availability of its benefits.
10. Exclusive Relationship
10.1. You understand and agree that you are only the User of our services and products and refrain from implying any other affiliation or legal relationship with us.
10.2. You understand and agree that you are never authorized to bind our company legally.
10.3. You must never create any materials that contain our branding, trademark, or (part of) our corporate identity.
10.4. By participating in the Referral Program, you must not represent yourself as a duplicate, agent, or intermediary of our company
11. Privacy and Information
11.1. You undertake to respect the privacy rights of the people you invite to our Referral Program and direct to our website.
11.2. When referring other people, you must always inform them about the applicable terms and conditions and privacy policy. You must do so before they participate in the Referral Program and leave their personal information.
12. Amendments
We may amend the terms and conditions of our Referral Program. We may offer and restrict additional incentives, benefits, and programs. As a result, additional terms may apply. You agree that you are aware of those amended and additional terms.
13. Violations and Termination
13.1. If we suspect any violations of these terms or tampering with fraud or unreasonable use of our Referral Program, we may, in our sole discretion, cancel any discount, benefit, or payout distribution.
13.2. If you are a current or former employee, contractor, or affiliate of our company, we may restrict or cancel your participation in the Referral Program immediately.
13.3. You must comply with all applicable laws and regulations and refrain from violating third-party rights. These rights include any copyright, trademark, or other proprietary rights.
14. Disclaimer and Indemnification
14.1. We offer our Referral Program and its benefits only on an “as is” and “as available” basis. We may remove, change, and update the Referral Program at our sole discretion. We will never make any promises or guarantees about its content or information. We disclaim our responsibility for any incorrect or incomplete information.
14.2. Our Referral Program is based on our best efforts. You acknowledge and agree that we can never guarantee any benefit or result from participating in the Referral Program.
14.3. You will defend, indemnify, and hold [Customer Name] harmless from and against all claims, damages, liabilities, losses, expenses, and costs (including reasonable attorneys’ fees) arising out of your participation in the Referral Program.
15. No Correspondence, Disputes And Refunds
No correspondence will be entered into regarding the distribution of discounts, vouchers, incentives, prizes, awards, or other benefits. Moreover, we shall never respond to any complaint or accept any dispute about the Referral Program and the abovementioned benefits. Are provided “as is,” and we never refund or exchange such benefits.
16. Applicable Law
The law of our residence shall apply, and the court in that country is competent to hear any claim that may arise from these terms.